Your Satisfaction is Our Priority!
Experience Hassle-Free Returns with Our Unmatched Return Services!
Experience Hassle-Free Vehicle Ownership with Our 30-Day Return Policy and Enjoy Peace of Mind in Every Purchase!
At TopTier Car Sales, we believe that purchasing a vehicle should be a positive experience, which is why we offer a comprehensive 30-Day Return Policy. This service begins the moment you receive your vehicle and provides you with the confidence to make your purchase. We want you to love your vehicle, and if it doesn’t meet your expectations, you have the freedom to initiate a return or exchange.
To take advantage of our 30-Day Return Policy, simply inform us before 8:00 p.m. EST on the 30th day. You are allowed up to two exchanges during this period, allowing you to explore different options and find the perfect fit. Please note that while you can exchange two vehicles, the third vehicle obtained will not be covered by our return policy. This ensures you have multiple opportunities to find the right car for you without any pressure.
During the 30-day period, you can drive your vehicle up to 400 miles. This mileage allowance is designed to give you ample opportunity to assess the vehicle’s performance and comfort. If you exceed the 400-mile limit, there will be a charge of $1.00 for each additional mile driven. We believe in transparency, so you won’t have any unexpected fees when returning your vehicle within the designated timeframe.
It’s important to remember that there are certain conditions under which a vehicle cannot be returned. For instance, if the vehicle has been involved in an accident, damaged, or modified from its original condition, it will not be eligible for return. Additionally, if you decide to keep the vehicle, we will initiate the registration process after the 30-day period, ensuring everything is taken care of without hassle.
Initiating a return or exchange is straightforward. Just reach out to your assigned Agent via email or phone call during our business hours, which are Monday to Saturday from 8 a.m. to 5 p.m. EST. They will guide you through the process and help schedule the return appointment at a time that works for you. It’s our priority to make this process as easy and efficient as possible, so you can focus on finding the vehicle that best suits your needs.
In addition to our 30-Day Return Policy, every vehicle purchased from TopTier Car Sales includes a free limited warranty that covers you for 100 days or 4,189 miles, whichever comes first. This warranty offers an extra layer of reassurance, knowing that you are protected in the event of unexpected issues. At TopTier Car Sales, your satisfaction is paramount, and we strive to provide a seamless and enjoyable car-buying experience every step of the way
Simple Steps to Return Your Vehicle Hassle-Free
Returning your vehicle with us is a straightforward process designed to ensure your satisfaction. Follow these three easy steps to initiate a return:
Contact Your Agent
Reach out to your dedicated agent via email or phone within the 30-day return window. Let them know your decision to return the vehicle, and they will guide you through the process.
Schedule Your Return Appointment
Once you've notified your agent, schedule a convenient return appointment. Your agent will help you arrange a date and time that works for you.
Complete the Return Process
Bring your vehicle to the appointment and complete the necessary paperwork. During this time, your agent will ensure that everything is handled efficiently, making your return as smooth as possible.
Get Started with Our Seamless Return Process Today!
30-Day Hassle-Free Returns
Enjoy peace of mind with our 30-day return policy. If you find that your vehicle isn't meeting your expectations, you can return it within 30 days for a full refund or exchange. Just contact your agent, and we’ll guide you through the process!
Two Exchange Options
If you decide that you’d prefer a different vehicle, you have the option to exchange your purchase instead of returning it. You’re allowed up to two exchanges, ensuring you find the perfect vehicle for your needs. Any credit from your previous order will be applied to your next purchase, making the transition smooth and simple.
Your Questions Answered
Frequently Asked Questions About Our Return Process
At TopTier Car Sales, we strive to provide clarity and support throughout your car-buying journey, including our return process. Below are some common questions and answers to help you understand our return policy better. If you have any further inquiries, feel free to reach out to our team—we’re here to assist you!
What vehicles are eligible for return?
All vehicles purchased from TopTier Car Sales are eligible for return within 30 days, provided they are not damaged, modified, or subject to any lien.
How do I calculate the mileage limit for my return?
During the 30-day return period, you can drive your vehicle up to 400 miles. Any mileage over this limit will incur a fee of $1.00 per additional mile driven.
Will I receive a refund for my down payment?
Yes, your down payment and any refundable fees will be reimbursed once the return process is complete. Refunds typically take 10-15 business days to process.
Can I schedule a return appointment for a later date?
Yes, while you need to initiate the return process within the 30-day period, you can schedule the actual return appointment at a time that is convenient for you. Just contact your agent to arrange the details.
Here to Assist You Every Step of the Way
Get in Touch with Us
TopTier Car Sales offers an extensive selection of new and used vehicles at unbeatable prices. Located in Stillwater, OK, we are committed to delivering top-quality cars and exceptional customer service, making your car-buying experience seamless and satisfying.
Our Services
Newsletter
Stay Connected with Us
Join our newsletter to stay informed about our newest arrivals and exclusive deals. Experience the timeless elegance of our classic automobiles.